Our standard delivery time within Sweden is 3-5 business days. For international orders to Norway, Denmark, Finland, Belgium, France, Italy, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Czech Republic, Germany, Hungary, and Austria y
We ship our international orders with DHL and offer different shipping options depending on the products in your order. The available delivery options for your order will be shown at checkout after you have entered your delivery address.
We can’t guarantee that it’s possible to change your delivery address, as it depends on whether your order has already been packed. Send an email to [email protected] with your name, order number, and the new address you would like to change to.
If you don’t collect your package in time, it will be returned to us. We charge an administration fee, which will be deducted from the amount refunded.
If you’ve received a damaged shipment, please follow these steps:. Take clear photos of the damaged item and the packaging. Email the photos along with your order details to [email protected]. We’ll assist you in resolving the issue as quickly as possi
Send an email to [email protected] with your order information and the details of the missing product.
At the moment, we deliver to Sweden, Norway, Denmark, Finland, Belgium, France, Italy, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Czech Republic, Germany, Hungary, and Austria. We hope to expand to more countries in the near future
No, there are no customs fees or additional charges when ordering to Norway. The only additional cost is shipping, which is displayed at checkout.
If you’re having trouble picking up your package from a pickup point, please contact us with a description of the issue at [email protected].
We aim to be fully transparent with all our costs, which is why we choose not to include the shipping fee in the product price. This way, you always know exactly what you're paying for, both the product and the shipping. It gives you, as a customer,