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SOCIAL MEDIA AND NEWSLETTERS

What is ESSNCE ESSENTIALS?

ESSNCE ESSENTIALS is a Facebook group that serves as an open forum for both our community and us. We discuss perfumes, run polls, and occasionally look for testers for upcoming releases! Members are welcome to post and discuss freely, but we do not t

Are you on social media?

Yes, we are! You can find ESSNCE on various social platforms. TikTok @essnce.edp. Instagram @essnce.edp. LinkedIn @ESSNCE. Facebook @essnce.edp

How often do you respond to customer questions, DMs, and comments on your social channels?

Our goal is to respond to ALL messages, whether they come via DM on Instagram or comments on TikTok. We work Monday to Friday during office hours and do our best to reply as quickly as possible. You should receive a response within a day!

Do you have a newsletter?

Yes, we do! By signing up for our newsletter, you’ll receive exclusive information about our products, sneak peeks, and early access to exciting new launches. Tempting, right? Register here!

How do I unsubscribe from the newsletter?

To unsubscribe from our newsletter, simply scroll down in our latest email and click the “unsubscribe” button.

Do you do collaborations or PR?

Yes, we do collaborations with various influencers and creators! Most of the time, we have planned partnerships and ongoing contacts ahead of time, but we’re always open to new ideas. The setup of each collaboration can vary depending on season, scen

How do you handle hate comments?

We distinguish between constructive criticism, genuine feedback, and hate. Hate and personal attacks, especially from troll accounts and comments unrelated to the product, are not something we accept. We’re human beings behind the company too, and we

I’ve written a review and now want to manage it. How do I do that?

When you write a review with us, an account is automatically created at https://judge.me/. There you can log in and manage the reviews you’ve submitted. If you’re unable to view or manage your reviews, feel free to email us at [email protected].